Frequently Asked Questions
Everything you need to know about your Olivenorma shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific fashion cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Do you ship internationally?
Yes, Olivenorma ships to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
How should I care for my Olivenorma garments?
To maintain the quality of your items, we recommend following the care label instructions found inside each garment, typically suggesting a cold wash and air drying.